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Privacy Policy

private medical insurance from paragon insurance services

How your personal information is used.

Your personal information is any information that you share with us or third parties in connection with a service or product we have provided to you that is held now or at any time in the future by Paragon Insurance Services.

You can share your information with us through telephone, email and our website. We may keep a record of your information for the purpose of: 

  • Analysing your insurance needs.
  • Delivering you with a quote for a policy.
  • Administrating or to carry out our obligations in regards to any agreement you have with us.
  • Anticipating and resolving issues surrounding our service

We, Paragon Insurance services take the security and privacy of your personal data very seriously.  Please refer to the ‘Protecting your Information’ section of our terms and conditions.

In some cases, we may need to collect sensitive information from you regarding the physical or mental health of yourself and/or a member of your family or household. We may also ask you questions regarding any criminal or alleged criminal offence committed by you or a member of your family or household. Where sensitive information of this nature is shared with us on behalf of a member of your family or household, you must have the consent of the relevant individual(s). Any such sensitive information we obtain from you will be used solely for the purpose of:

  • Obtaining a quote for an insurance policy
  • Administrate or carry out any obligations for any agreement you have with us.

Upon purchasing a product or services, you will receive a hard copy of the relevant policy documentation for that product or service.

We may from time to time keep your contact information for the purpose of obtaining feedback from our customers and to keep customers in the loop about news at Paragon Insurance Services. Any use of your contact information for the purpose of marketing will be done so with your permission.

We may change this privacy statement from time to time. Changes made will take effect once the revised privacy statement is available.